Classification: Customer Service Representative
Compensation: $17.10 to $18.00 hourly
We're Seeking a Customer Service Representative!
Develop your career as a Customer Service Representative in the expanding Insurance - Health industry through this exciting opportunity at Robert Half. Are you always outgoing and sociable? This could be a great position for you. This position is based in a dynamic and fast-paced environment. This Cypress, California Customer Service Representative position could be for you, if you're available for a long-term contract / temporary opportunity.
Major responsibilities
- Field and send written business correspondence
- Give exceptional customer service in a timely fashion
- May support business development and client referral goals by actively cross-selling and referring customers
- Manage and place incoming telephone calls- Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information
- Demonstrated talents in communicating and interacting with clients/customers, both internal and external
- Proficiency with Microsoft Office applications
- navigating basic office equipment and protocols experience
- Comfort in pursuing resolutions to complicated customer inquiries using complex research methods
- Excellent verbal, written, and social skills
- 2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred
- Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
- Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement
- Supportive, positive attitude with a professional demeanour applied to all tasks
- Strong customer service and office administrative skills
If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at [Phone number shown when applying]. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit [Link available when viewing the job] for more information.
2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to [Link available when viewing the job].