***Want to show off your customer service and data entry skills? PeopleShare is now hiring for a Customer Service Agent.
Average $600-$700 a week!***
Details for Customer Service Agent:
- Schedule: Monday-Friday (Occasional Saturday Overtime)
2 Shifts Available: 7:00 am- 3:30 pm or 9:00 am- 5:00 pm
- Pay Rate: $ 15-$18/hr
Job Responsibilities & Description for Customer Service Agent:
- Answer main corporate telephone line and route calls accordingly
- Process and respond to incoming customer emails, faxes and telephone calls
- Process and respond to Sales team regarding customer orders
- Process and review automated customer order entries
- Data entry of manual customer orders into Quickbooks
- Review customer orders for accuracy
- Create daily summary reports of customer orders
- Produce customer invoices
- Process customer credit claims for over/short/damaged deliveries
Internal Client Functions:
- Interact with Sales team to manage customers, product quotes and service requirements
- Interact with Production team to provide timely data transfer of customer orders
- Interact with Transportation team to facilitate customer deliveries
- Interact with Accounting team
- Carry out additional tasks as assigned
Job Requirements for Customer Service Agent:
HS Diploma
2 years of customer service, order processing, payment processing experience
- Data Entry experience
Microsoft Office Experience
Quickbooks is a plus
Bilingual is a PLUS
PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs in Maryland (MD) throughout - Baltimore, Baltimore City, Halethorpe, Dundalk, Essex, Brooklyn, Pikesville, Towson, Catonsville, Federal Hill, Hampden, Canton, Fells Point, Roland Park, Woodberry, Charles Village, Highlandtown, Morrell Park, Woodlawn, Lochearn, Rosedale, Parkville, Pimlico, Hopkins Bayview, Williamsport, Clear Spring, and Hagerstown. We have openings for receptionist, data entry, customer service, collections, office managers, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, pickers, packers, forklift, machine operators, and maintenance mechanics.
PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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