Classification: Customer Service Representative
Compensation: $17.58 to $20.35 hourly
If you're looking for work, you might be the Customer Service Representative Robert Half is looking for to build solid customer relationships. Are you looking for an excellent career opportunity? This Customer Service Representative position could be for you, if you are articulate and highly-skilled. If you're looking for a short-term contract / temporary position in Costa Mesa, California, this Customer Service Representative opportunity could be for you! This is a great position for you, if you thrive in a dynamic, rapidly-changing call center.
Your responsibilities in this role
- Handle incoming telephone calls
- Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers
- Receive and send written business correspondence
- Deliver outstanding, friendly customer service in a timely fashion- 1+ years of past relevant experience
- Demonstrated ability to interact effectively with internal and external partners and clients/customers
- Strong problem solving and analytical skills
- No stranger to performing extensive research to resolve complex customer inquiries
- Ability to communicate verbally and in writing effectively throughout all levels of the company
- Customer service experience
- Comprehensive knowledge of Call Center Customer Service
- Excellent customer service and office administrative skills
- Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
- Proficient with diversified computer software and systems
- A consistently positive approach to your work that is rooted in a businesslike professionalism
- Strong proficiency in Excel and other Microsoft Program skills required
If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at [Phone number shown when applying]. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit [Link available when viewing the job] for more information.
2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to [Link available when viewing the job].