Financial Assistance Agent at Icon Information Consultants

Position: Financial Assistance Agent
Shift: 9:30am-6pm
Location: Overland Park, KS
7 month contract
Pay: $18/hr w2
The purpose of this position is to help patients get access to the medications and therapies that they need.
This role works directly with healthcare providers & insurance plans/payers to gather information about a patient's insurance and the coverage provided for a specific pharmaceutical product.

Responsibilities:
The Patient Access Specialist will support the healthcare providers addressing questions regarding coding and billing and navigating complex reimbursement issues.
This position also provides support for Prior Authorizations (PA) for an assigned caseload and helps navigate the appeals process to access medications.
• Prescreens patients to determine eligibility into patient assistance programs.
• Processes enrollment applications for patient assistance programs.
• Ensure cases move through the process as required in compliance with company requirements and the organization's defined standards and procedures; in a manner that provides the best level of service and quality
• Conduct benefit investigations for patients by making outbound phone call to payers to verify patient insurance benefit information, navigate complex reimbursement barriers and seek resources to overcome the barriers
• Verify patient specific benefits and document specifics including coverage, cost share and access/provider options • Identify any coverage restrictions and details on how to expedite patient access
• Document and initiate prior authorization process and claims appeals
• Report any reimbursement trends or delays in coverage to management Requirements:
• 2 to 5 years of benefit investigation involving the analysis and interpretation of insurance coverage
• 3 to 5 years of experience interacting with healthcare providers in regard to health insurance plan requirements
• Excellent verbal communication skills and grammar
• Computer literacy/competence
• Salesforce system experience preferred
 
Company:Icon Information ConsultantsLocation:Kansas - United StatesJob Types:ContractPost Date:October 27, 2021Valid Through:November 26, 2021