At least 5+ years of experience in ITSM Business Process and Technical Process Consulting, High Level Design and technical solutions for ServiceNow implementation
Integrations with ServiceNow using LDAP, Trusted Sources for SSO, Mid server, web-services, email and other relevant technologies
Participate in implementation, customization and maintenance of ITIL modules such as incident, change, problem, knowledge, service catalog and CMDB in ServiceNow.
Proficient in working with Agile/Scrum SDLC, experience using an Agile project methodology in the development and implementation of solutions.
Work with the technical development teams around solutions technologies such as Glide scripting, Jelly script, JavaScript, jQuery, AJAX, HTML, CSS, ServiceNow APIs
Experience working with JavaScript libraries such as AngularJS, React, Bootstrap, Node.js, jQuery, and Prototype
Proficient in all areas of ServiceNow development and configuration including but not limited to Business Rules, ACLs, Script Includes, UI Scripts, Scheduled Jobs, Client Scripts, UI Pages, UI Macros, and UI Policies
System integration experience using web services and other web based technologies such as XML, HTTP, REST/SOAP scripted APIs
Customizing ServiceNow using UI Pages, UI Macro & CMS using CSS, HTML and Jelly. Also working with widgets and the ServiceNow Self Service Portal.
Knowledge of web user interface unit testing, profiling, and code tuning
Exceptional debugging, testing, and problem solving skills
Demonstrated success completing complex projects, on time
Demonstrated aptitude for learning new technologies quickly
Passion for software development and problem solving
Strong written and verbal communication
Certification ITIL Foundation / ServiceNow Admin Certified preferred
.ServiceNow Platform Experience
. Integrations
. ITAM / ITSM / ITOM
. Documentation
. Presentations