Collabera: Excellent Job Opportunity for Client Service consultant / BULK OPPORTUNITY / IMMEDIATE HIRING
Industry: Fortune 500 Banking Client
Position: Client Service Consultant 4
Location: Charlotte, NC
Duration: 6 Months with Extension
If you are interested to more about the position you can directly call at [Phone number shown when applying] or email at [Link available when viewing the job]
Job Description
- Responsible for supporting internal and external customers by providing a more complex variety of support services in account management, operations, documentation, customer service and technical support.
- Duties include: working with existing customers and relationship managers to present product or service information, discuss operating problems and identify opportunities to cross-sell other services; assessing and analyzing account activity, reports, cash flow projections and financial statements for customers to identify irregularities and determine retention resolution; preparing monthly/quarterly financial and profitability reports and loan reports;
- Promoting Bank services and seeking new business with present and prospective customers; consulting with senior management on high level financial planning; identifying external customer needs and evaluating profitability and risk; preparing marketing proposals; assisting with special projects relating to product conversions and new product development. Provide guidance to lower level staff.
Required Qualifications:
- 7+ years of client service experience, related business experience, or a combination of both
Desired Qualifications:
- Strong project management skills Strong organizational, multi-tasking, and prioritizing skills
- Ability to work independently Excellent verbal, written, and interpersonal communication skill
- Strong analytical skills with high attention to detail and accuracy
- Good analysis, tracking, trending, and modeling skills Experience implementing solutions on behalf of the customer or client, while improving productivity and customer satisfaction Intermediate MS Office (Word, Excel, Outlook, PowerPoint, Access, and Project) skills Strong collaboration skills
Company:CollaberaLocation:Charlotte - North Carolina - United StatesJob Types:ContractPost Date:November 8, 2021Valid Through:December 7, 2021