Classification: Collections Specialist
Compensation: $14.25 to $16.50 hourly
Candidates with a strong sense of ownership and attention to detail might be interested in our Collections Specialist opening. If you're looking to join a growing team, contact Robert Half today to start building your career as a finance professional. This Collections Specialist position in the Waterloo, Iowa region is a long-term contract / temporary to hire opportunity.
Responsibilities
- Log all customer payments to the correct reports
- Abide by all rules and regulations established by the Federal Fair Credit Reporting Act
- Ensure bankruptcy filings are processed in the correct manner when received
- Pinpoint delinquent customer accounts through various means, e.g. written correspondence, phone contact, skip-tracing, and making arrangements for payment
- Guarantee payments are processed
- Oversee and update customer files to ensure data accuracy
- Administer all billing and reporting activities in response to deadlines
- Act as mediator in maintaining quality customer service and a positive company image by resolving customer account inquiries
- Handle inbound and outbound collections calls and correspondence
*For Immediate consideration apply and contact Ryan Olson at [Phone number shown when applying]*
- Solid understanding of Microsoft Excel- AA or BS/BA in Accounting preferred
- 1+ years of prior high volume collections experience
- Strong communication skills, both verbally and in writing
- Prior experience working with accounting software
- Ability to survey and make decisions regarding customer accounts
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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Questions? Call your local office at [Phone number shown when applying]. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit [Link available when viewing the job] for more information.
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