We are working with a client in Raleigh and they are looking for a temporary to hire Collections Representative to fill an immediate need. This is position does require this person to work in office Monday through Friday.
Essential Functions
1. Makes regularly scheduled collection calls on all account balances as assigned.
2. Maintains a system of follow-up to ensure customers follow through with their promises.
3. Enters clear and concise system notes pertaining to all collection calls so that a history is maintained for all
accounts regarding collection efforts.
4. Displays a thorough knowledge of service, extras and repair documentation, including billing, insurance
certificates, contracts, lien wavers, etc.
5. Reads and understand contract language and uses this knowledge in negotiations with customers as contracts
will dictate payment terms and conditions.
6. Prioritizes multiple and changing responsibilities while being organized and detail oriented, with a commitment to
customer service.
7. Monitors accounts for potential write-off; prepares required Credit and Bad Debt write off requests and routes for
appropriate signatures.
8. Achieves full coverage of their assigned portfolio of accounts specific to job assignment
9. Performs other duties as assigned.
Requirements
HS Diploma or GED is required
2+ years of corporate collections experience is required
Proficient computer skills including MS Office is required
Ability to communicate professionally with clients, work in a fast paced ever changing environment and have good organizational skills is a must
Staffmark offers hourly/weekly pay, direct deposit and benefits!
About Staffmark
Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact us. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.
All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.