Classification: Customer Service Representative
Compensation: $14.25 to $16.50 hourly
Customer Service Representative
You might be the Customer Service Representative Robert Half is looking for, if you love building solid customer relationships in the growing Services industry. Are you an articulate, highly-skilled candidate? You could find an excellent career opportunity in this Customer Service Representative position. This Customer Service Representative opportunity is located in Grand Rapids, Michigan, and is a long-term contract / temporary to full-time engagement. This position is perfect for candidates looking to work in a dynamic, rapidly-changing call center. Apply now!
What you get to do every day
- Manage incoming telephone calls
- Field and send out send written business correspondence
- Give exceptional customer service in a timely fashion
- Be a part of business development by by actively cross-selling and referring customers
- Excellent customer service and office administrative skills
- 2+ years' experience with performing in a goal-driven & customer-focused environment preferred
- Excellent written, verbal and social communication skills
- Expertise in email
- Deep understanding of Microsoft Office
- Customer service experience desired
- Proficient with computers and technology platforms
- Experience performing extensive research to resolve complex customer inquiries
- Demonstrated ability to interact effectively with internal and external partners and clients/customers
- Ability to simplify complex problems and build solutions
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at [Phone number shown when applying]. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit [Link available when viewing the job] for more information.
2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to [Link available when viewing the job].