- Description:
TITLE: CW Administrative Clerk Credit disputes
START: ASAP (*potentially 11/15 or 11/22 pending BG/DT clearance) * Subject to change
END DATE: February 28, 2022 + potential to extend based on business need and performance
CLASS: Clerical/Admin 31%
Bill Rate Range: $19.65 $22.27
Pay Range: $15.00 $17.00
Location: Cedar Rapids, IA On-site Required
Schedule: Monday-Friday 7:30am-4:30pm (can be flexible to work 8 hour shift between the hours of 7:00am-4:30pm)
DEPT ID = ___ 053061 _______ PROJECT ID = ___TMCC0000______
Is this for the Reimagined or Mazda MFS project? Both
Position Summary:
Responsible for the processing of various administrative and processing activities. Research and process financial transactions using various TFS systems. Meet compliance expectations for all Standard Operating Procedures as well as Policies and Procedures (FOPP).
Credit Disputes: sort mail (read and understand and determine if it s a dispute or accommodation). Compliance based information
Process accommodations and frivolous/ irrelevant disputes
Identify any errors
Detailed
Essential Duties and Responsibilities:
- Fulfills all assigned customer account related requests in a timely manner.
- Examples of tasks may include:
- Experience with financial transactions preferred
- Transact customer account maintenance requests received in electronic work queue or file; may include DMS (document management system), Outlook email, excel, or other sources.
- Fulfill customer document requests using approved processes and procedures.
- Ensure customer account privacy standards are maintained.
- Handle incoming customer paper correspondence, including returned mail, following all established guidelines and procedures.
- Use email, electronic queue, fax and hardcopy processes as appropriate
- Send anywhere from 300-800 letters per week
- Perform related duties as assigned by supervisor
- Requirements:
Requirements:
Education:
High school diploma
Type & Amount of Experience
- Ability to follow instructions is important
- Ability to learn and use new systems very important
- Strong attention to detail and organizational skills are required for accuracy
- Attendance and punctuality are essential for this position
- Previous clerical, bookkeeping, bank, or financial experience helpful
- Good oral and written communication skills
- Demonstrated team player
Software Expertise:
- Knowledge of Microsoft Office applications (Word, Excel, Outlook) is helpful; must be able to learn track and create reports, data entry
- Proficiency in keyboarding skills expected
Physical Requirements:
- Standard office environment including sitting while performing computer work
- Some walking to different areas of the department as duties require
- May include delivering paperwork or stack of items
CW Admin Credit Dispute Clerk at Tech Providers Inc.
Company:Tech Providers Inc.Location:Iowa - United StatesJob Types:ContractPost Date:October 29, 2021Valid Through:November 28, 2021