Classification: Digital Marketing Specialist
Compensation: $20.00 to $32.00 hourly
As part of the Web Operations team, responsible for providing support to 14 divisions, the Digital Production Specialist supports the maintenance and development of digital properties , as well as special projects where needed . The Digital Production Specialist balances web design and technical aptitudes with a people-first, customer service mindset.
• Design and development updates, edits, and changes to existing websites
• Design and development of new websites
• Manage and respond to customer support requests
• Execute web content and publishing solutions based upon established guidelines and ensure websites reflect best practice in terms of structure, navigation, design, and content presentation.
• Follow style guide/brand standards and legal requirements in the content publishing process to assure quality and accuracy, including digital accessibility best practices and guidelines.
• Perform user acceptance testing and website auditing tasks.
• Generate task-specific documentation on web processes and CMS.
• Communicate daily with internal and external teams, clients, and vendors regarding project tasks and tickets.
• Provide outstanding client and stakeholder customer service.
College degree or equivalent experience.
• Demonstrated experience with web publishing processes, content management systems and related tools.
• Strong sense of web design and layout, including principles of mobile and responsive design.
• Working knowledge of HTML and CSS.
• Proficiency with Adobe Photoshop and Adobe Acrobat.
• Technically competent with various software programs, such as Microsoft Office and Outlook.
• Familiarity with digital accessibility best practices and WCAG 2.0 guidelines.
• Excellent organizational skills and attention to detail.
• Excellent written and verbal communication skills with the ability to effectively interact with all clients and stakeholders throughout organization.
• Successful history of balancing priorities simultaneously, while working under tight time constraints and meeting deadlines.
• Track record of learning and applying new technologies quickly.
• Proven client support experience, customer-orientated and ability to adapt/respond to different types of personalities.
• Experience at working both independently and in a team-oriented, collaborative environment.
• May be needed to work early morning, evening and weekend hours. Position includes overnight travel on an as needed basis.
to apply please reach out to Lucy Marino Thomas | LinkedIn
and apply via our website.
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