Duration: Contract 6-12 months with possibility to convert
Location: Onsite
Job Summary:
The Help Desk Technician will be responsible for supporting the organization's applications, systems, and network.
Responsibilities:
- Provide technical assistance, research, and training to resolve issues with applications, related systems, and hardware.
- Assists users with support, access, and customization needs related to system software
- Collaborates with staff to research and resolve problems
- Documents technical requirements, usage procedures, and common problem fixes
- Participates in testing updates to the organization's applications, systems, and network
- Work as liaison for end users regarding software break/fix and general training on expected use of IT systems
- Configure, install, maintain, track and support hardware for desktop and laptop computers along with other associated hardware such as cell phones, printers and scanners
- Configure, test, and troubleshoot network connectivity and wireless access for local and remote computers, cell phones or devices
Required Skills/Abilities:
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills
- Strong analytical and problem-solving skills.
- Understanding of computer and networking hardware and software systems.
- Ability to quickly learn a broad array of networking, systems hardware and software
- Knowledge of Active Directory, Active Directory Federated Service, IIS, Microsoft SQL Server
- Knowledge of G-Suite
- Remote desktop support
- Ability for on-call support 24x7
Education and Experience:
- Bachelor's degree in Computer Science or equivalent experience required.
- 1-2 years of related experience, preferably with systems similar to those used in the organization, required.
Be a part of the ConsultNet difference. As a leading national provider of IT staffing and solutions, ConsultNet delivers exceptional services to startup, midmarket and Fortune 1000 companies across North America. Since 1996, we've partnered with clients to create rewarding opportunities for our consultants, successfully building teams that have surefire results.
In the past two years alone, we have placed more than 1,500 consultants in contract, contract-to-hire, or direct placement opportunities. We understand communication is key to finding the right job that matches your skills and career goals. For us, it's not just the work that we do; it's how we do the work. Our breadth of offerings extends to multiple IT positions in major markets throughout the country, see more at - www.consultnet.com
Company:ConsultNetLocation:Merrillville - Indiana - United StatesJob Types:ContractPost Date:November 5, 2021Valid Through:December 4, 2021