Experis, part of ManpowerGroup is hiring a Security Engineer for a long-term engagement with the following skills:
Remote - NC Preferred
Job Description:
What You'll Do
As part of the Technical Support team, you will work with an outstanding team of Tier 2 and 3 Customer Support Engineers. The team specializes in one of or more core technologies while understanding foundations of network products, protocols and best practices. You will work as part of a collaborative team to provide support during critical network issues as well as managing a case load of lower critical issues.
You will provide tier 3 technical support at security classification to the Federal customer base via phone, email, web, and remote access for R/S, Security, Collaboration, Datacenter, wireless, Service Provider (both hardware and software) to customers, partners, account teams, and other engineers via phone/email/ consultation to independently troubleshoot & debug product problems.
Minimum Qualifications
- Sole US Citizenship with the ability to obtain a clearance is a requirement
- Security Expertise - ISE and/or VPN and/or FirePower and/or Stealthwatch
- Resolution leader, problem-solving - troubleshooting methodology
- Communication & Facilitation, Listening & Affirmation, Influence & Persuasion, Public speaking & Presentation, Coaching
- A team player focused on customer success Desired Skills
- BS in a technical field (CS/EE preferred)
Apply today for immediate consideration!