Relationship Management:
· Develops and maintains productive working relationships with business owners, project sponsors, vendors and key clients.
Service Delivery Planning:
· Develops and continually updates project plans and schedules.
· Works with the Business Analysts and the client to define/refine the project scope.
· Facilitates the gathering of information required to estimate project cost, resources, time and deliverables.
· Negotiates conflicts and resolves issues.
· Conducts meetings, communicating individual roles and project expectations.
· Ensures that all project team members have the tools and training required to perform effectively.
Project Staffing:
· Determines staffing requirements and forms project teams.
· Develops budget requests for resources.
· Works with resource managers in order to effectively align resources across projects.
· Provides work direction and leadership to assigned projects, including scheduling, assignment of work and review of project efforts.
· Evaluates project performance and makes recommendations for personnel actions.
· May collaborate with functional areas in the supervision of project personnel, which includes work allocation, training, and problem resolution.
Vendor Performance:
· Determines if external consultants or contractors will be required to complete project plan.
· May provide advice and counsel to the vendor relationship decision-making and contract development processes.
· Evaluates service provider performance.
· Monitors timely and accurate invoicing.
· Approves invoices for payment.
· Provides an issue escalation path and resolves vendor performance disputes.
· Validates ongoing vendor activities.
Risk Management:
· Identifies the elements of risk in a project.
· Analyzes and prioritizes project risks and assesses its potential project impact.
· Develops and maintains risk plans, processes and systems in order to mitigate risk, with assistance.
· Creates action plan for risks that occur and follows through on plan.
· Maintains issue list, proactively escalating issues to project and departmental leadership to mitigate risk.
Conflicts/Problems:
· Negotiates conflicts and resolves issues that arise.
· Acts as a mediator between stakeholders and team members.
· Resolves any issues and solves problems throughout the project lifecycle.
Budget:
· Utilizes various tools and techniques for estimating costs associated with a project including physical, financial and human capital costs.
· Develops a detailed cost baseline from cost estimations.
· Refines project cost estimates.
· Continuously monitors the actual cost of a project versus the budget.
· Reviews bills and evaluates factors that may potentially cause cost changes.
· Conducts in-depth root cause analysis of project budget discrepancies.
Project Management:
· Manages project scope by ensuring any changes to scope are documented and approved with project change request form.
· Manages day-to-day operational aspects of a project.
· Tracks and reports on project milestones and provides status reports to project sponsors.
· Reviews deliverables prepared by team before passing to client.
· Establishes, schedules, and facilitates regular status meetings with project personnel.
· Identifies and coordinates any effects on dependent projects.
Communications:
· Contributes to the communication plan as required to convey project scope, goals, milestones, budget, risk, status, change requests and critical issues to the client and project team.
· Assesses the effectiveness of the interaction and communication with the client and project team.
Organizational/Business Readiness:
· Develops and distributes the schedule for delivery of product/service.
· Completes the delivery package/documentation.
· May coordinate the transfer of the product/service.
Standards, Policies, and Procedures:
· Adheres to established project standards, procedures.
· May contribute to the development of all metrics.
Provides the team with constructive feedback as it pertains to project performance
Requirements
· Bachelor's degree in related field preferred.
· 3 years of IT work experience, 1 or more years of team leadership experience and knowledge of project management required.
· Knowledge of project management tools and methodologies.
As an equal opportunity employer, ICONMA prides itself on creating an employment environment that supports and encourages the abilities of all persons regardless of race, color, gender, age, sexual orientation, citizenship, or disability.